Return &
Refund Policy
At Sleep Ride Solutions, we want you to feel confident about your purchase. If you’re not satisfied, we’ll do our best to make it right.
1. Returns
You may request a return within 30 days of receiving your order.
To be eligible, items must be unused, in their original condition, and in the original packaging.
Proof of purchase (receipt or order confirmation) is required.
2. Non-Returnable Items
Certain items are not eligible for return, including:
Gift cards
Discounted or clearance items
Custom orders (if applicable)
3. Refunds
Once your return is received and inspected, we’ll notify you of approval or rejection.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable.
4. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us.
5. Return Shipping Costs
Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
6. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos so we can arrange a replacement or refund.
7. How to Start a Return
To request a return, please contact us.